Home Improvement Customer Service Specialist

Lowe's; Jacksonville (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers and help them find the right home improvement products. You’ll interact with customers, answer questions, and ensure their needs are met throughout the day.

This role offers part-time scheduling options, opportunities to grow, and access to Lowe’s benefits programs. You’ll work in a fast-paced retail environment with a focus on teamwork and customer satisfaction.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months experience using common retail technology (smartphones/tablets).
• Reading, writing and basic arithmetic (addition/subtraction).
• Able to stand/sit for long periods and perform duties as required.
• Lifting up to 25 lbs unassisted, or over 25 lbs with accommodation.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to improve service.

Skills

Customer service

Computer literacy

Retail technology familiarity

Arithmetic basics

Tools

Smartphones and tablets

Job description

Lowe's is seeking a Customer Service Associate to welcome customers and help them find the right home improvement products. You’ll interact with customers, answer questions, and ensure their needs are met throughout the day.

This role offers part-time scheduling options, opportunities to grow, and access to Lowe’s benefits programs. You’ll work in a fast-paced retail environment with a focus on teamwork and customer satisfaction.