Home Improvement Customer Service Specialist

Lowe's; Franklin (TN); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's in Franklin, TN is seeking a Customer Service Associate to greet customers, help with product selection, and ensure a smooth shopping experience. You will work across departments as needed and support daily store operations.

The role emphasizes friendly service, product knowledge, and willingness to assist customers in finding home improvement solutions. This is a part-time position with potential growth and benefits eligibility.

Qualifications

• 6 months' experience using a computer and entering data.
• 6 months' experience with retail technology such as smartphones and tablets.
• Reading, writing, and basic arithmetic.
• Ability to stand for long periods and perform job duties.
• Lift at least 25 lbs unassisted or with assistance.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers in locating and handling merchandise.
• Stock merchandise by replenishing shelves and supplies.
• Process orders and deliveries accurately.
• Cross-train in other store areas to enhance service.
• Prepare department merchandise (paint tint, pipe, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer proficiency

Retail tech experience

Basic math literacy

Standing/sitting tolerance

Lifting 25 lbs

Tools

Retail devices (smartphones/tablets)

Job description

Lowe's in Franklin, TN is seeking a Customer Service Associate to greet customers, help with product selection, and ensure a smooth shopping experience. You will work across departments as needed and support daily store operations.

The role emphasizes friendly service, product knowledge, and willingness to assist customers in finding home improvement solutions. This is a part-time position with potential growth and benefits eligibility.