Home Improvement Customer Service Pro - Part-Time

Lowe's Companies, Inc.; Jonesborough (TN); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee stock purchase program

Associate discount 10%

Track to the Trades

Job summary

Lowe’s is seeking a Customer Service Associate in Jonesborough, TN. You will warmly welcome customers, helping them find the right products for home improvement projects while guiding them through checkout and store services. This role emphasizes friendly service, product knowledge, and efficient problem solving.

Responsibilities include locating and stocking items, processing orders, and assisting in various departments as needed. No prior assumptions beyond the stated duties are required.

Qualifications

• 6 months computer experience including data entry and retrieval.
• 6 months experience with common retail tech such as smartphones and tablets.
• Reading, writing and basic arithmetic.
• Able to stand for long periods and perform duties as required.
• Minimally lift 25 lbs unassisted.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers in locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately for timely receipt.
• Cross-train in other store areas to enhance service quality.
• Prepare merchandise in department per customer needs (e.g., paint, pipe, wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Basic computer skills

Prolonged standing

Lifting up to 25lbs

Retail experience

Tools

Smartphones

Tablets

Job description

Lowe’s is seeking a Customer Service Associate in Jonesborough, TN. You will warmly welcome customers, helping them find the right products for home improvement projects while guiding them through checkout and store services. This role emphasizes friendly service, product knowledge, and efficient problem solving.

Responsibilities include locating and stocking items, processing orders, and assisting in various departments as needed. No prior assumptions beyond the stated duties are required.