Home Improvement Customer Service Specialist

Lowe's Home Centers, LLC; Elkridge (MD); On-site; USD 22,000 - 24,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Associate Discount

Job summary

Lowe's in the United States is seeking a Customer Service Associate to welcome customers, help them locate products, and provide friendly service across departments. The role emphasizes solving home improvement questions and ensuring a positive store experience.

This position offers part-time hours, health and tuition benefits, a 401(k) with company match, and the Lowe's Associate Discount. Training is provided to support growth and strong customer engagement.

Qualifications

• 6 months experience using a computer and basic retail tech
• Reading, writing, and basic arithmetic
• Able to stand for long periods and lift up to 25 lbs
• Bi-lingual abilities a plus

Responsibilities

• Welcome customers and provide friendly, professional service
• Help customers locate and select merchandise across departments
• Restock shelves and replenish supplies as needed
• Process orders and deliveries accurately to ensure on-time fulfillment
• Cross-train in other store areas to enhance customer service
• Prepare merchandise in your department per customer needs
• Guide customers through shopping or checkout

Skills

Customer service

Computer literacy

Flexibility

Bi-lingual

Tools

Retail devices (smartphones/tablets)

Job description

Lowe's in the United States is seeking a Customer Service Associate to welcome customers, help them locate products, and provide friendly service across departments. The role emphasizes solving home improvement questions and ensuring a positive store experience.

This position offers part-time hours, health and tuition benefits, a 401(k) with company match, and the Lowe's Associate Discount. Training is provided to support growth and strong customer engagement.