Home Improvement Customer Care Specialist

Lowe's; Willoughby (OH); On-site; USD 32,000 - 42,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate discount

Track to the Trades program

Job summary

Lowe's in the United States seeks a Customer Service Associate who welcomes customers, helps them find products, and ensures every need is met with friendly, professional service. The role may involve assisting in multiple departments and loading merchandise as required.

The position offers opportunities to learn trade skills through Lowe's Track to the Trades program, plus access to benefits such as health insurance, tuition assistance, and a company-matching 401(k).

Qualifications

• 6 months experience using a computer and basic software
• 6 months experience with common retail tech (phones/tablets)
• Reading, writing, and basic arithmetic proficiency
• Ability to stand for extended periods and lift up to 25 lbs

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service
• Assist customers in locating and handling merchandise
• Restock shelves and replenish supplies as needed
• Process orders and deliveries accurately for timely fulfillment
• Cross-train in other areas to support store operations
• Prepare department merchandise to meet customer needs (e.g., paint, pipes, wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail technology familiarity

Basic arithmetic

Physical stamina

Job description

Lowe's in the United States seeks a Customer Service Associate who welcomes customers, helps them find products, and ensures every need is met with friendly, professional service. The role may involve assisting in multiple departments and loading merchandise as required.

The position offers opportunities to learn trade skills through Lowe's Track to the Trades program, plus access to benefits such as health insurance, tuition assistance, and a company-matching 401(k).