Home Improvement Customer Service Pro

Lowe's; South Point (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's seeks a Customer Service Associate in the United States. You will welcome customers, help them find products for home improvement, and engage throughout the day to solve questions and ensure satisfaction.

The role offers part-time options with benefits including health insurance, tuition assistance, a company-matching 401(k), Employee Stock Purchase Program, 10% associate discount, and Track to the Trades program. Training across departments may occur.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately so customers receive merchandise on time.
• Cross-train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer skills

Retail tech experience

Basic math

Physical stamina

Lifting 25 lbs

Job description

Lowe's seeks a Customer Service Associate in the United States. You will welcome customers, help them find products for home improvement, and engage throughout the day to solve questions and ensure satisfaction.

The role offers part-time options with benefits including health insurance, tuition assistance, a company-matching 401(k), Employee Stock Purchase Program, 10% associate discount, and Track to the Trades program. Training across departments may occur.