Home Improvement Customer Service Specialist

Lowe's Home Centers, LLC; Clinton Charter Township (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in Clinton Township, MI is looking for a friendly Customer Service Associate to welcome customers and help them find the right products and solutions for home improvement projects. You will engage with customers throughout their shopping journey, offering knowledgeable guidance and timely assistance.

You may also stock, organize merchandise, and assist at the checkout, while occasionally rotating to other departments to ensure an exceptional customer experience.

Qualifications

• 6 months computer experience.
• 6 months experience with retail technology (smartphones/tablets).
• Basic reading, writing and arithmetic.
• Ability to stand/sit for extended periods and perform duties.
• Lift up to 25 lbs unassisted.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Help customers locate and select products and services.
• Restock merchandise and organize shelves as needed.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to support best customer experience.
• Prepare department merchandise (e.g., paint, pipes, wood) per customer needs.
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Computer basics

Retail tech

Basic math

Stamina & lifting

Lifting 25 lbs

Tools

Smartphone & tablet use

Job description

Lowe's Home Centers, LLC in Clinton Township, MI is looking for a friendly Customer Service Associate to welcome customers and help them find the right products and solutions for home improvement projects. You will engage with customers throughout their shopping journey, offering knowledgeable guidance and timely assistance.

You may also stock, organize merchandise, and assist at the checkout, while occasionally rotating to other departments to ensure an exceptional customer experience.