Home Improvement Customer Service Specialist

Lowe's Home Centers, LLC; Anderson (SC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in Anderson, SC is seeking a Customer Service Associate to greet customers, help locate products, answer questions and ensure a positive shopping experience across departments like Appliances, Hardware, Tools, and Home Décor.

You will spend time assisting customers, answering questions, stocking shelves, and processing orders. The role emphasizes friendly service, basic computer use, and teamwork to deliver the best customer experience.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology (smartphones/tablets).
• Reading, writing, and basic arithmetic skills.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Help customers locate and handle merchandise.
• Stock replenishment by identifying empty shelves.
• Process orders and deliveries accurately to ensure timely receipt of merchandise.
• Cross-train in other areas to support customer service excellence.
• Prepare department merchandise (e.g., tint/mix paint, cut items) based on customer needs.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Communication skills

Bi-lingual

Retail experience

Tech literacy

Tools

Retail devices (smartphones, tablets)

Job description

Lowe's Home Centers, LLC in Anderson, SC is seeking a Customer Service Associate to greet customers, help locate products, answer questions and ensure a positive shopping experience across departments like Appliances, Hardware, Tools, and Home Décor.

You will spend time assisting customers, answering questions, stocking shelves, and processing orders. The role emphasizes friendly service, basic computer use, and teamwork to deliver the best customer experience.