Home Improvement Customer Service Specialist

Lowe's Home Centers, LLC; Conway (SC); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is hiring a Customer Service Associate in Conway, SC. This part-time role focuses on welcoming customers, helping them find products, and ensuring a smooth shopping experience. Daily tasks include answering questions, stocking, processing orders, and assisting across departments.

Applicants should have at least 6 months of computer and retail tech experience, basic arithmetic, and the ability to lift up to 25 lbs. Bilingual skills and trades certifications are a plus.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Basic arithmetic

Gist of retail tech

Loading merchandise

Job description

Lowe's Home Centers, LLC is hiring a Customer Service Associate in Conway, SC. This part-time role focuses on welcoming customers, helping them find products, and ensuring a smooth shopping experience. Daily tasks include answering questions, stocking, processing orders, and assisting across departments.

Applicants should have at least 6 months of computer and retail tech experience, basic arithmetic, and the ability to lift up to 25 lbs. Bilingual skills and trades certifications are a plus.