Home Improvement Customer Service Pro | Part-Time Growth

Lowe's Companies, Inc.; Newark (DE); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee stock purchase program

Associate discount

Track to the Trades program

Job summary

Lowe’s Companies, Inc. is hiring a Customer Service Associate in Newark, Delaware. You’ll help customers select products, answer questions, and provide friendly service while supporting store operations and merchandising.

Daily tasks include assisting customers, restocking, processing orders, and sometimes working in other departments to ensure first-rate service. Flexible schedules and growth opportunities are available.

Qualifications

• 6 months experience using a computer for inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology (smart phones and tablets).
• Reading, writing, and performing basic arithmetic.
• Able to stand, sit, and perform duties as needed.
• Minimally lift 25 lbs unassisted or over 25 lbs with accommodation.
• Bi-lingual skills and retail/customer service experience preferred.

Responsibilities

• Welcome customers and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Restock merchandise by checking shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise on time.
• Cross-train in other store areas to improve service.
• Prepare department merchandise (e.g., tint paint, cut pipe, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer skills

Retail technology

Basic arithmetic

Physical endurance

Bilingual abilities

Job description

Lowe’s Companies, Inc. is hiring a Customer Service Associate in Newark, Delaware. You’ll help customers select products, answer questions, and provide friendly service while supporting store operations and merchandising.

Daily tasks include assisting customers, restocking, processing orders, and sometimes working in other departments to ensure first-rate service. Flexible schedules and growth opportunities are available.