Customer Service Associate, Home Improvement Retail

Lowe's; Dover (DE); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s Customer Service Associate in Dover, DE invites you to join a friendly team that helps customers with home improvement needs. You will greet shoppers, guide them to products, answer questions, and ensure a helpful, efficient store experience that makes customers feel confident about their choices.

You’ll also assist with stocking, processing orders, and light loading of merchandise, while learning store systems and product knowledge.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)

Skills

Customer service

Retail technology

Basic arithmetic

Job description

Lowe’s Customer Service Associate in Dover, DE invites you to join a friendly team that helps customers with home improvement needs. You will greet shoppers, guide them to products, answer questions, and ensure a helpful, efficient store experience that makes customers feel confident about their choices.

You’ll also assist with stocking, processing orders, and light loading of merchandise, while learning store systems and product knowledge.