Home Improvement Customer Service Pro — Flexible Schedule

Lowe's Home Centers, LLC; Fernley (NV); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in Fernley, NV seeks a Customer Service Associate to greet customers and help them find the right products for home improvement needs. You will engage shoppers, answer questions, and ensure a friendly, efficient checkout experience.

Responsibilities include assisting with locating merchandise, stocking, processing orders and deliveries, and cross-training in other store areas to deliver the best customer service. Teamwork and customer care are emphasized.

Qualifications

• 6 months of computer usage (data entry, lookup, and input)
• 6 months of experience with retail devices (smartphones/tablets)
• Reading, writing, and basic arithmetic proficiency
• Ability to stand, sit, and perform job duties
• Ability to lift 25 lbs unassisted or with assistance as needed

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Help customers locate and handle merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to improve service quality.
• Prepare department merchandise (e.g., paint, pipes, wood, drywall, blinds) per needs.
• Guide customers through shopping or checkout.
• Perform additional duties as assigned

Skills

Computer literacy

Retail tech familiarity

Basic math

Physical stamina

Lifting 25 lbs

Job description

Lowe's Home Centers, LLC in Fernley, NV seeks a Customer Service Associate to greet customers and help them find the right products for home improvement needs. You will engage shoppers, answer questions, and ensure a friendly, efficient checkout experience.

Responsibilities include assisting with locating merchandise, stocking, processing orders and deliveries, and cross-training in other store areas to deliver the best customer service. Teamwork and customer care are emphasized.