Home Improvement Customer Service Pro - Flexible Hours

Lowe's Home Centers, LLC; Lynn (MA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Lynn, MA to assist customers, help them find the right products, and provide friendly, efficient service across departments. You’ll interact with customers all day, answering questions and guiding them to solutions for home improvement needs.

The role emphasizes stocking, order processing, and collaboration across store areas, with daily duties varying by department.

Qualifications

• 6 Months experience with computer use (inputting, accessing, modifying, or outputting information)
• 6 Months experience with common retail technology (smartphones/tablets)
• Reading, writing, and basic arithmetic

Responsibilities

• Welcome customers and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by replenishing shelves
• Process orders and deliveries accurately
• Cross-train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech

Basic math

Standing & endurance

Lifting 25 lbs

Bi-lingual skills (preferred)

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate in Lynn, MA to assist customers, help them find the right products, and provide friendly, efficient service across departments. You’ll interact with customers all day, answering questions and guiding them to solutions for home improvement needs.

The role emphasizes stocking, order processing, and collaboration across store areas, with daily duties varying by department.