Home Improvement Customer Service Pro (Flexible Hours)

Lowe's; Lehighton (Carbon County); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and ESPP

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly service in a busy home improvement store. You’ll assist shoppers, stock shelves, and ensure customer needs are met throughout the day.

This part-time role offers flexible schedules, access to benefits, and opportunities to learn trade skills through Lowe’s programs. Must enjoy helping people and be comfortable with basic computer use and lifting up to 25 pounds.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech

Basic math

Stamina

Lifting up to 25 lbs

Job description

Lowe’s is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly service in a busy home improvement store. You’ll assist shoppers, stock shelves, and ensure customer needs are met throughout the day.

This part-time role offers flexible schedules, access to benefits, and opportunities to learn trade skills through Lowe’s programs. Must enjoy helping people and be comfortable with basic computer use and lifting up to 25 pounds.