Home Improvement Customer Service Pro - Flexible Hours

Lowe's; Cincinnati (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

401(k) plan with company match and ESP

Employee Stock Purchase Program

Associate discount (10%)

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in the store to welcome customers and help them find the right products for home improvement needs. You will interact with customers throughout the day, answer questions, and organize merchandise while maintaining a high standard of service.

You may work in various departments based on hiring needs, and duties include stocking, assisting with orders, and supporting checkout. A focus on customer care and teamwork is emphasized.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying, or outputting information)
• 6 months experience using common retail technology (e.g., smartphones and tablets)
• Reading, writing, and performing basic arithmetic
• Able to stand/sit for long periods and perform duties as needed
• Minimally lift 25 lbs (unassisted) or more with/without accommodation

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service
• Assist customers with locating and handling merchandise
• Stock shelves and replenish supplies
• Process orders and deliveries accurately and on time
• Cross-train in other store areas to improve service
• Prepare department merchandise per customer needs (e.g., paint, pipe, wood, drywall, blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Bi-lingual

Retail technology

Tools

Smartphones & tablets

Job description

Lowe's is hiring a Customer Service Associate in the store to welcome customers and help them find the right products for home improvement needs. You will interact with customers throughout the day, answer questions, and organize merchandise while maintaining a high standard of service.

You may work in various departments based on hiring needs, and duties include stocking, assisting with orders, and supporting checkout. A focus on customer care and teamwork is emphasized.