Home Improvement Customer Service Pro (Flexible)

Lowe's; Killingly (CT); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee/S

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find the right home improvement products. This role offers part-time opportunities with flexible schedules and access to Lowe’s benefits.

You will interact with customers throughout the day, assist with product selection and merchandising, and may rotate through departments to support store needs. Excellent customer service is essential.

Qualifications

• Basic computer skills required (inputting, accessing, modifying data).
• Experience with retail technology such as smartphones/tablets preferred.
• Ability to perform basic arithmetic (addition/subtraction).
• Ability to stand for extended periods and perform duties as needed.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly customer service.
• Assist customers in locating and handling merchandise.
• Stock shelves and replenish supplies where needed.
• Process orders and deliveries accurately to ensure on-time receipt of merchandise.
• Cross-train in other store areas to improve customer service coverage.
• Prepare merchandise in department based on customer needs (e.g., paint, pipes, wood, drywall).
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Basic computer skills

Retail tech experience

Basic arithmetic

Standing ability

Job description

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find the right home improvement products. This role offers part-time opportunities with flexible schedules and access to Lowe’s benefits.

You will interact with customers throughout the day, assist with product selection and merchandising, and may rotate through departments to support store needs. Excellent customer service is essential.