Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Toledo (OH); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) company match

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades program

Job summary

Lowe's Companies, Inc. is looking for a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience at our Toledo, OH store. You will assist across departments and provide friendly, timely service.

You may help stock, process orders, and support customers at checkout, with opportunities to learn across multiple departments. This role supports a busy home improvement environment and community involvement.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail technology

Basic arithmetic

Customer service

Tools

Smartphones & tablets

Job description

Lowe's Companies, Inc. is looking for a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience at our Toledo, OH store. You will assist across departments and provide friendly, timely service.

You may help stock, process orders, and support customers at checkout, with opportunities to learn across multiple departments. This role supports a busy home improvement environment and community involvement.