Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Goose Creek (SC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) and ESPP

Associate discount 10%

Track to the Trades

Job summary

Lowe’s Companies, Inc. is hiring a Customer Service Associate to welcome customers, help them find products, and deliver friendly service across departments. The role supports customers throughout the day, with varying tasks based on department needs and store priorities.

Responsibilities include assisting customers, stocking, processing orders, and cross-training in other areas to enhance service delivery. Part-time opportunities and growth paths are highlighted in the posting.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Bi-lingual

Retail technology

Job description

Lowe’s Companies, Inc. is hiring a Customer Service Associate to welcome customers, help them find products, and deliver friendly service across departments. The role supports customers throughout the day, with varying tasks based on department needs and store priorities.

Responsibilities include assisting customers, stocking, processing orders, and cross-training in other areas to enhance service delivery. Part-time opportunities and growth paths are highlighted in the posting.