Customer Service Pro — Home Improvement & Growth

Lowe's Companies, Inc.; Lawnside (NJ); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and ESPP

Associate discount 10%

Track to the Trades program

Job summary

Lowe's in the United States is seeking a Customer Service Associate to welcome customers and help them find products for home improvement. You will interact with customers throughout the day, help them locate products, and ensure their needs are met.

This role supports part-time schedules with a range of benefits, including health insurance options, tuition assistance, a company-matching 401(k) and Employee Stock Purchase Program, a 10% associate discount, and the Track to the Trades program.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer use

Retail tech

Reading and math

Lifting 25 lbs

Bilingual (preferred)

Tools

Smartphones/Tablets

Job description

Lowe's in the United States is seeking a Customer Service Associate to welcome customers and help them find products for home improvement. You will interact with customers throughout the day, help them locate products, and ensure their needs are met.

This role supports part-time schedules with a range of benefits, including health insurance options, tuition assistance, a company-matching 401(k) and Employee Stock Purchase Program, a 10% associate discount, and the Track to the Trades program.