Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Latrobe (Westmoreland County); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) company match

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe’s Customer Service Associate role in Latrobe, PA, offers hands-on customer engagement to help shoppers with home improvement needs. You will greet customers, locate products, and ensure smooth checkout while supporting a friendly store environment.

The position emphasizes multitasking across departments, with opportunities for part-time hours and growth. Benefits include health insurance options and employee programs where applicable.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Communication

Basic computer skills

Multitasking

Bilingual

Job description

Lowe’s Customer Service Associate role in Latrobe, PA, offers hands-on customer engagement to help shoppers with home improvement needs. You will greet customers, locate products, and ensure smooth checkout while supporting a friendly store environment.

The position emphasizes multitasking across departments, with opportunities for part-time hours and growth. Benefits include health insurance options and employee programs where applicable.