Home Improvement Customer Service Pro

Lowe's; Franklin (WI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee/S

Employee Stock Purchase Program

Job summary

Lowe's is seeking a Customer Service Associate in Franklin, WI to welcome customers and help them find products and services for home improvement. You will engage with customers, answer questions, and ensure a smooth shopping experience across departments.

The role involves assisting with merchandise placement, basic loading, and checkout support, with opportunities to cross-train in other areas. Part-time hours and Lowe's benefits support growth and stability.

Qualifications

• Must have at least 6 months experience using a computer.
• Must have at least 6 months experience using common retail technology (phones/tablets).
• Ability to read, write, and perform basic arithmetic.
• Ability to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Help customers locate and handle merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately to meet expectations.
• Cross-train in other store areas to enhance service.
• Prepare department merchandise according to customer needs (e.g., paint, pipes, wood).
• Assist customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Basic computer skills

Retail technology familiarity

Basic math

Physical stamina

Standing for long periods

Job description

Lowe's is seeking a Customer Service Associate in Franklin, WI to welcome customers and help them find products and services for home improvement. You will engage with customers, answer questions, and ensure a smooth shopping experience across departments.

The role involves assisting with merchandise placement, basic loading, and checkout support, with opportunities to cross-train in other areas. Part-time hours and Lowe's benefits support growth and stability.