Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Chillicothe (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

Company 401(k) match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's in Chillicothe, MO is seeking a Customer Service Associate to welcome customers and help them find products across departments, including Appliances, Hardware, and Home Décor. You’ll assist with locating merchandise, loading items, and ensuring customer needs are met throughout the day.

Responsibilities include answering questions, processing orders, stocking shelves, and transferring knowledge across store areas to deliver the best service. Benefits and growth opportunities available.

Qualifications

• 6 months experience using a computer.
• 6 months experience with common retail technology (smartphones/tablets).
• Reading, writing, and basic arithmetic.
• Able to stand for long periods and perform physical duties.
• Minimally lift 25 lbs.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Restock shelves and maintain stock levels.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to improve service.
• Prepare merchandise in your department based on customer needs.
• Guide customers through shopping or checkout.

Skills

Basic computer skills

Retail technology experience

Basic math

Physical stamina

Communication skills

Tools

Retail POS systems

Smartphones & tablets

Job description

Lowe's in Chillicothe, MO is seeking a Customer Service Associate to welcome customers and help them find products across departments, including Appliances, Hardware, and Home Décor. You’ll assist with locating merchandise, loading items, and ensuring customer needs are met throughout the day.

Responsibilities include answering questions, processing orders, stocking shelves, and transferring knowledge across store areas to deliver the best service. Benefits and growth opportunities available.