Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Chillicothe (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k)

Employee stock purchase program

Associate discount

Track to the Trades program

Job summary

Lowe's in Missouri is seeking a Customer Service Associate to warmly welcome customers and help them find the right products for their home improvement projects.

You will engage with customers throughout the day, answer questions, stock merchandise, and support service across multiple departments. This role offers part-time opportunities with flexible schedules and a friendly team environment.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• 6 months of Retail and/or customer service experience (preferred).
• Bi-lingual skills (preferred).
• Certification in trade related to department (preferred).

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail tech proficiency

Basic math skills

Physical stamina

Job description

Lowe's in Missouri is seeking a Customer Service Associate to warmly welcome customers and help them find the right products for their home improvement projects.

You will engage with customers throughout the day, answer questions, stock merchandise, and support service across multiple departments. This role offers part-time opportunities with flexible schedules and a friendly team environment.