Home Improvement Customer Service Associate - Part-Time

Lowe's Home Centers, LLC; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

Company 401(k) match

Associate discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to warmly welcome customers, help them find products, and provide friendly, professional service throughout their visit.

You will support multiple departments as needed, handle basic transactions, stock shelves, assist with merchandise and orders, and be ready to cross-train in other areas to deliver top customer service.

Qualifications

• 6 months experience using a computer for inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basics

Retail tech familiarity

Basic math

Physical stamina

Lifting capability 75 lbs

Tools

Smartphones/Tablets

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to warmly welcome customers, help them find products, and provide friendly, professional service throughout their visit.

You will support multiple departments as needed, handle basic transactions, stock shelves, assist with merchandise and orders, and be ready to cross-train in other areas to deliver top customer service.