Home Improvement Customer Service Associate (Part-Time)

Lowe's; Avondale (PA); On-site; USD 18,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee stock purchase program

Associate discount

Track to the Trades

Job summary

Lowe’s is hiring a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will interact with shoppers, assist with locating items, and ensure orders and deliveries are processed accurately.

The role involves stocking, cross-training in various departments, and direct customer engagement to resolve needs. The position emphasizes helpful, friendly service in a busy retail environment.

Qualifications

• 6 months experience using a computer and basic software
• 6 months experience with common retail technology (phones/tablets)
• Reading, writing and basic arithmetic
• Able to stand for long periods and lift up to 25–75 lbs
• Bi-lingual skills preferred

Responsibilities

• Welcome customers and deliver friendly service
• Assist customers in locating and handling merchandise
• Restock shelves and replenish supplies
• Process orders and deliveries accurately
• Cross-train in other store areas to improve service
• Prepare department merchandise to meet customer needs
• Guide customers through checkout
• Perform other duties as assigned

Skills

Customer service

Retail experience

Bi-lingual

Basic math

Computer literacy

Communication

Standing and lifting ability

Tools

Smartphones

Tablets

Job description

Lowe’s is hiring a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will interact with shoppers, assist with locating items, and ensure orders and deliveries are processed accurately.

The role involves stocking, cross-training in various departments, and direct customer engagement to resolve needs. The position emphasizes helpful, friendly service in a busy retail environment.