Part-Time Home Improvement Customer Service Pro

Lowe's; Erie (Erie County); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate to welcome customers and help them find products for home improvement projects. You will engage with customers, handle inquiries, and assist with locating items and services throughout the store.

The role emphasizes strong communication, multitasking, and teamwork in a dynamic retail environment. This is a part-time position offering benefits, training, and opportunities for growth.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying, or outputting information)
• 6 months experience using common retail technology (smartphones/tablets)
• Reading, writing, and basic arithmetic
• Able to stand/sit for long periods as needed
• Minimally lift 25 lbs unassisted or with assistance

Responsibilities

• Welcome customers and deliver friendly, professional service
• Assist customers with locating and handling merchandise
• Restock shelves and replenish supplies as needed
• Process orders and deliveries accurately for on-time fulfillment
• Cross-train in other store areas to support customer service
• Prepare department merchandise for customer needs (e.g., paint, pipe, wood, drywall, blinds)
• Guide customers through shopping or checkout
• Perform other duties as assigned

Skills

Computer literacy

Retail tech usage

Job description

Lowe’s is hiring a Customer Service Associate to welcome customers and help them find products for home improvement projects. You will engage with customers, handle inquiries, and assist with locating items and services throughout the store.

The role emphasizes strong communication, multitasking, and teamwork in a dynamic retail environment. This is a part-time position offering benefits, training, and opportunities for growth.