Home Improvement Customer Pro — Benefits & Growth

Lowe's; Attleboro (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Tuition assistance

Lowe's Associate Discount

Job summary

Lowe’s is hiring a Customer Service Associate in Massachusetts. You will welcome customers, help them locate products, and ensure a smooth shopping experience while working in one of Lowe’s departments.

The role emphasizes friendly service, problem-solving, and merchandise handling throughout shifts. The position offers diverse duties across departments, opportunities for training, and a benefits program including health, tuition assistance, and a 401(k).

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Computer experience

Retail technology

Basic arithmetic

Job description

Lowe’s is hiring a Customer Service Associate in Massachusetts. You will welcome customers, help them locate products, and ensure a smooth shopping experience while working in one of Lowe’s departments.

The role emphasizes friendly service, problem-solving, and merchandise handling throughout shifts. The position offers diverse duties across departments, opportunities for training, and a benefits program including health, tuition assistance, and a 401(k).