Home Improvement Customer Experience Pro

Lowe's; Severn (MD); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's in the United States is seeking a Customer Service Associate to greet customers, help them locate products, and provide friendly, efficient service. You may work across departments, assist with stocking, and ensure shoppers have a positive experience.

Part-time opportunities are available, with growth potential. You will interact with customers throughout the day, answer questions, and support store operations to meet customer needs.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying, or outputting information)
• 6 months experience using retail technology such as smartphones and tablets
• Reading, writing, and basic arithmetic
• Ability to stand for long periods and lift up to 75 lbs with/without accommodation

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service
• Assist customers in locating and handling merchandise
• Stock shelves and replenish supplies as needed
• Process orders and deliveries accurately for on-time receipt
• Cross-train in other store areas to improve customer service
• Prepare department merchandise (e.g., paint, pipes, wood, drywall, blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bi-lingual

Basic math

Communication

Retail technology

Tools

Smartphones and tablets

POS system

Job description

Lowe's in the United States is seeking a Customer Service Associate to greet customers, help them locate products, and provide friendly, efficient service. You may work across departments, assist with stocking, and ensure shoppers have a positive experience.

Part-time opportunities are available, with growth potential. You will interact with customers throughout the day, answer questions, and support store operations to meet customer needs.