Home Improvement Customer Experience Pro

Lowe's; Morristown (TN); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's in Morristown, TN is seeking a part-time Customer Service Associate to help customers with home improvement needs and navigate product options. You will greet shoppers, answer questions, and assist with locating items while maintaining store presentation and safety standards.

The role emphasizes friendly, proactive service, basic math and computer skills, and the ability to work in a fast-paced environment.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned

Skills

Bi-lingual skills

Customer service

Basic math

Tools

Smartphones & tablets

Job description

Lowe's in Morristown, TN is seeking a part-time Customer Service Associate to help customers with home improvement needs and navigate product options. You will greet shoppers, answer questions, and assist with locating items while maintaining store presentation and safety standards.

The role emphasizes friendly, proactive service, basic math and computer skills, and the ability to work in a fast-paced environment.