Home Improvement Customer Experience Advocate

Lowe's Companies, Inc.; Lebanon (Lebanon County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company 401(k) match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, efficient service in-store. You will interact with shoppers, answer questions, and assist across departments based on store needs.

The role emphasizes strong communication, basic computer use, and physical tasks like stocking and assisting customers at checkout, with opportunities for growth through training and benefits.

Qualifications

• 6 months experience using a computer or basic retail technology.
• Reading, writing, and basic arithmetic.
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Replenish stock by identifying empty shelves and restocking as needed.
• Process orders and deliveries accurately for on-time fulfillment.
• Cross-train in other store areas to broaden service capabilities.

Skills

Customer service

Communication

Bilingual

Computer skills

Retail technology

Tools

Smartphones

Tablets

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, efficient service in-store. You will interact with shoppers, answer questions, and assist across departments based on store needs.

The role emphasizes strong communication, basic computer use, and physical tasks like stocking and assisting customers at checkout, with opportunities for growth through training and benefits.