Customer Care & Home Improvement Specialist

Lowe's; South Burlington (VT); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee stock purchase program

Associate discount

Track to the Trades

Job summary

Lowe’s in the United States is seeking a Customer Service Associate who greets customers, answers questions, and helps them find the right home improvement products while delivering friendly, professional service. This role offers part‑time or flexible scheduling and benefits.

You'll have access to health insurance, tuition assistance, a company‑matching 401(k), an associate discount, and the Track to the Trades program to learn new skills and advance.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech experience

Basic math

Mobility & stamina

Lifting 25 lbs

Job description

Lowe’s in the United States is seeking a Customer Service Associate who greets customers, answers questions, and helps them find the right home improvement products while delivering friendly, professional service. This role offers part‑time or flexible scheduling and benefits.

You'll have access to health insurance, tuition assistance, a company‑matching 401(k), an associate discount, and the Track to the Trades program to learn new skills and advance.