Home Improvement Customer Care Specialist

Lowe's Companies, Inc.; Oklahoma; On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe’s in Oklahoma is seeking a part-time Customer Service Associate to greet customers and help them find the right products for home improvement needs, ensuring a smooth shopping experience. You will interact with customers throughout the day, answer questions, and assist with locating merchandise in a fast-paced store environment.

The role emphasizes friendly service, basic computer use, and the ability to lift items.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• Bi-lingual skills

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service experience

Bi-lingual skills

Job description

Lowe’s in Oklahoma is seeking a part-time Customer Service Associate to greet customers and help them find the right products for home improvement needs, ensuring a smooth shopping experience. You will interact with customers throughout the day, answer questions, and assist with locating merchandise in a fast-paced store environment.

The role emphasizes friendly service, basic computer use, and the ability to lift items.