Home Improvement Customer Care Specialist

Lowe's; Cornelia (GA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Job summary

Lowe's is seeking a Customer Service Associate in Georgia to welcome customers and help them find products for home improvement projects. You will deliver friendly service, assist with locating merchandise, and process orders while adapting to department needs.

The role emphasizes teamwork, basic computer and retail tech skills, and the ability to stand for long periods. A willingness to learn and provide excellent customer experiences is essential.

Qualifications

• Familiarity with basic computer use and retail tech.
• Ability to perform basic arithmetic and read/write proficiently.
• Able to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Stock replenishment by identifying empty areas on shelves and restocking supplies.
• Process orders and deliveries accurately so customers receive merchandise on time.
• Cross-train in other areas of the store to enhance customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer literacy

Retail technology

Basic math

Physical stamina

Lifting & safety

Job description

Lowe's is seeking a Customer Service Associate in Georgia to welcome customers and help them find products for home improvement projects. You will deliver friendly service, assist with locating merchandise, and process orders while adapting to department needs.

The role emphasizes teamwork, basic computer and retail tech skills, and the ability to stand for long periods. A willingness to learn and provide excellent customer experiences is essential.