Home Improvement Customer Care Specialist

Lowe's; Columbus (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

401(k) matching

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly service throughout the store. You will work across departments, assist with loading merchandise, and ensure customer needs are met with efficient, accurate service.

The role emphasizes reliability, basic math skills, and the ability to use smartphones/tablets for transactions, with opportunities to grow through training and cross-functional work.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock shelves by replenishing supplies and organizing products.
• Process orders and deliveries accurately to meet customer expectations.
• Cross-train in other store areas to help deliver top customer service.

Skills

Customer service

Computer literacy

Retail technology

Bilingual ability

Tools

Smartphones/Tablets in retail

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly service throughout the store. You will work across departments, assist with loading merchandise, and ensure customer needs are met with efficient, accurate service.

The role emphasizes reliability, basic math skills, and the ability to use smartphones/tablets for transactions, with opportunities to grow through training and cross-functional work.