Customer Service & Home Improvement Specialist

Lowe's; Macedonia (OH); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance program

401(k) company match

Employee Stock Purchase Program

Associate discount (10%)

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You will interact with customers throughout the day, assist with locating items, load merchandise when needed, and adapt to daily department needs to meet customer expectations.

The role emphasizes friendly service, problem-solving, and teamwork in a fast-paced retail environment across various departments.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology
• Reading, writing, and basic arithmetic
• Able to stand for long periods and perform job duties
• Lift 25 lbs unassisted or more with/without accommodation

Responsibilities

• Welcome customers to Lowe’s and deliver friendly, professional service
• Help customers locate and select products
• Stock and replenish shelves as needed
• Process orders and deliveries accurately
• Cross-train in other store areas to support customer service
• Prepare department merchandise per customer needs (paint tinting, pipe cutting, etc)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail tech use

Communication

Bi-lingual (preferred)

Tools

Smartphone/Tablet usage

Job description

Lowe’s is hiring a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You will interact with customers throughout the day, assist with locating items, load merchandise when needed, and adapt to daily department needs to meet customer expectations.

The role emphasizes friendly service, problem-solving, and teamwork in a fast-paced retail environment across various departments.