Home Improvement Customer Ally | Tuition & 401(k) Options

Lowe's Home Centers, LLC; Wilmington (DE); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee stock purchase program

Associate discount 10%

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Wilmington, DE. You will welcome customers, help them find products, and ensure a smooth checkout experience. This role involves assisting across departments, stocking, and guiding customers to services while maintaining friendly, professional service.

The position supports diverse shifts, with opportunities for growth, bilingual capabilities a plus, and a focus on delivering top-tier customer care in a dynamic retail environment.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech experience

Math basics

Tools

Smart phones

Tablets

Job description

Lowe's is seeking a Customer Service Associate in Wilmington, DE. You will welcome customers, help them find products, and ensure a smooth checkout experience. This role involves assisting across departments, stocking, and guiding customers to services while maintaining friendly, professional service.

The position supports diverse shifts, with opportunities for growth, bilingual capabilities a plus, and a focus on delivering top-tier customer care in a dynamic retail environment.