Home Improvement Sales & Customer Service Pro

Lowe's Home Centers, LLC; Wilmington (NC); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-match 401(k)

Employee Stock Purchase Program

Associate discount (10%)

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Wilmington, NC. You will greet customers, help them find products, and ensure their questions are answered with friendly, professional service.

Duties vary by department and may include stocking, checkout assistance, and basic product guidance. We offer part-time or full-time opportunities with comprehensive benefits and growth programs, including health insurance, tuition assistance, a company-match 401(k), stock purchase options, and a 10%

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying information)
• 6 months experience using common retail technology (smart phones/tablets)
• Reading, writing, and basic arithmetic
• Able to stand/sit for long periods and lift up to 25 lbs

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Restock merchandise by checking shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise on time
• Cross-train in other store areas to support best customer service
• Prepare department merchandise based on customer needs (e.g., paint tint, pipe cutting, wood cutting)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech proficiency

Basic math

Customer interaction

Job description

Lowe's is seeking a Customer Service Associate in Wilmington, NC. You will greet customers, help them find products, and ensure their questions are answered with friendly, professional service.

Duties vary by department and may include stocking, checkout assistance, and basic product guidance. We offer part-time or full-time opportunities with comprehensive benefits and growth programs, including health insurance, tuition assistance, a company-match 401(k), stock purchase options, and a 10%