Home Help Program Specialist — Case Mgmt & Policy (Remote)

Castle Rock Home Care Inc; Warren (MI); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Castle Rock Home Care Inc. is seeking a Home Help Program Specialist with current or former MDHHS experience to support Home Help operations. The role involves working with clients, caregivers, and MDHHS staff to navigate assessments, eligibility, authorizations, and case management.

The ideal candidate will have a solid understanding of MDHHS Home Help policies and procedures, excellent communication, and strong organizational skills to ensure compliant service delivery and program guidance.

Qualifications

• Current or former MDHHS employee
• Experience with Home Help Program including assessments, eligibility, authorizations, and case management
• Strong understanding of MDHHS Home Help policies and procedures
• Excellent communication and organizational skills

Responsibilities

• Assist with Home Help operations and compliance
• Work with clients, caregivers, and MDHHS staff
• Help resolve authorization and enrollment issues
• Provide guidance on Home Help program policies and procedures

Skills

MDHHS experience

Home Help knowledge

Communication skills

Organizational skills

Case management

Job description

Castle Rock Home Care Inc. is seeking a Home Help Program Specialist with current or former MDHHS experience to support Home Help operations. The role involves working with clients, caregivers, and MDHHS staff to navigate assessments, eligibility, authorizations, and case management.

The ideal candidate will have a solid understanding of MDHHS Home Help policies and procedures, excellent communication, and strong organizational skills to ensure compliant service delivery and program guidance.