Person-Centered Case Manager — Home Visits, Hybrid

Child & Family Development; Providence (RI); Hybrid; USD 52,000 - 65,000; Full time

Job summary

Child & Family Development seeks a Case Manager to collaboratively work with EOHHS, DHS, and BHDDH to provide home-based case management under Medicaid LTSS. The role includes monthly outreach, person-centered plan development, and comprehensive care coordination while addressing participant needs and advocating for resources.

The position is hybrid with 20% remote work, statewide travel, and requires background checks and medical clearances. Excellent organizational skills are essential.

Qualifications

• Associate degree in social work, Psychology or related field required; bachelor’s degree preferred.
• Minimum 1 year experience in case management role or similar.
• Must be able to navigate an electronic medical records system.
• Strong organizational, critical thinking and time-management skills.
• Basic computer skills; MS Office 365.
• Ability to communicate with a diverse population.
• Bilingual in Spanish a plus.
• Statewide travel is required.
• Must have valid driver’s license, auto insurance and car registration.
• Must pass background checks and medical clearances.

Responsibilities

• Manage cases assigned by program leadership or designee, and complete comprehensive documentation.
• Conduct monthly participant outreach, including home visits.
• Create Person-Centered Plan and support chosen by the participant to address individual needs.
• Address concerns from participants in a timely manner.
• Provide person-centered, quality case management services.
• Conduct in-home re-assessment to determine care needs and wants.
• Follow-up with participant after initial plan is implemented to reassess needs.
• Collaborate with family/caregivers, service providers, and local authorities as necessary.
• Complete all paperwork promptly and maintain accurate participant records.
• Advocate for services to meet participants’ identified needs and wants.

Skills

Case management

Documentation

Communication

Bilingual in Spanish

Education

Associate degree in social work

Bachelor’s degree preferred

Tools

Microsoft Office 365

EMR system

Job description

Child & Family Development seeks a Case Manager to collaboratively work with EOHHS, DHS, and BHDDH to provide home-based case management under Medicaid LTSS. The role includes monthly outreach, person-centered plan development, and comprehensive care coordination while addressing participant needs and advocating for resources.

The position is hybrid with 20% remote work, statewide travel, and requires background checks and medical clearances. Excellent organizational skills are essential.