Home Healthcare Intake & Insurance Support Specialist

Rotech Healthcare Inc.; Jeffersonville (IN); Sur place; USD 36 000 - 46 000; Plein temps

Avantages offerts par ce poste

Generous paid time off and holidays

Overtime pay for non-exempt positions

Medical, dental, vision coverage

401(k) plan and other benefits

Résumé du poste

Rotech Healthcare Inc. is seeking a detail-oriented Customer Service Representative to join our home healthcare team in Indiana. You’ll be the first point of contact for patients and referral sources, handling intake, insurance verification, and coordination of durable medical equipment and respiratory services.

This fast-paced, patient-centered role requires strong communication, accuracy, and teamwork. Experience in home healthcare or medical billing is a plus, and driving a company vehicle or

Qualifications

• High school diploma or GED (preferred).
• Experience in home healthcare, medical billing, or patient intake is a plus.
• Familiarity with insurance verification and reimbursement practices.

Responsabilités

• Serve as the first point of contact for patients and referral sources.
• Verify insurance coverage (Medicare, Medicaid, private payers) and manage intake.
• Coordinate documentation and service setup for respiratory products and medical equipment.
• Maintain organized records and logs in compliance with standards.
• Assist with office operations, deposits, reporting, and follow-up on inquiries.

Connaissances

Verbal & written communication

Independent & team work

Multitasking & time management

Attention to detail

Confidentiality

Formation

High school diploma or GED

Healthcare or medical billing exposure

Outils

Microsoft Office Suite

Outlook/Email

Excel

Description du poste

Rotech Healthcare Inc. is seeking a detail-oriented Customer Service Representative to join our home healthcare team in Indiana. You’ll be the first point of contact for patients and referral sources, handling intake, insurance verification, and coordination of durable medical equipment and respiratory services.

This fast-paced, patient-centered role requires strong communication, accuracy, and teamwork. Experience in home healthcare or medical billing is a plus, and driving a company vehicle or