Home Healthcare Intake & Insurance Specialist

Rotech Healthcare; Gainesville (FL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k)

Job summary

Rotech Healthcare Inc. is seeking a detail-oriented Customer Service Representative to join our team.

If you have experience in home healthcare, medical billing, or insurance verification—and thrive in a fast-paced, patient-centered environment—this role offers the opportunity to make a meaningful impact every day. You’ll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and

Qualifications

• Detail-oriented and compassionate with patient-focused mindset.
• Experience in home healthcare, medical billing, or insurance verification preferred.
• Excellent verbal and written communication skills in English.

Responsibilities

• Handle patient intake and verify insurance coverage (Medicare/Medicaid/private payers).
• Coordinate documentation and service setup for respiratory products and medical equipment.
• Communicate with patients, referral sources, and internal teams to ensure timely service.

Skills

Communication

Time management

Organizational skills

Problem-solving

Attention to detail

Multitasking

English proficiency

Education

High school diploma or GED

Tools

Outlook

Word

Excel

Job description

Rotech Healthcare Inc. is seeking a detail-oriented Customer Service Representative to join our team.

If you have experience in home healthcare, medical billing, or insurance verification—and thrive in a fast-paced, patient-centered environment—this role offers the opportunity to make a meaningful impact every day. You’ll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and