Home Healthcare CSR: Intake & Insurance Verification

Rotech Healthcare; Richland (MS); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Rotech Healthcare Inc. is seeking a detail-oriented Customer Service Representative for Home Healthcare Intake and Insurance Verification.

You will be the first contact for patients and referral sources, ensuring accurate intake, insurance qualification, and coordination of DME and respiratory services. The role requires experience in home healthcare or medical billing, with strong English communication and the ability to multitask in a fast-paced environment.

Qualifikationen

• Experience in home healthcare, medical billing, or insurance verification preferred.
• Strong verbal and written English communication.
• Ability to work independently and as part of a team.
• Comfort with handling confidential information.
• Proficient with MS Office and standard office equipment.

Aufgaben

• Be the first point of contact for patients and referral sources.
• Verify insurance coverage and qualify insurance eligibility.
• Coordinate setup for respiratory products and DME services.
• Maintain organized records in compliance with standards.
• Assist with office operations and batch reporting.
• May cover on-call and travel to patient homes as needed.

Kenntnisse

Communication

Teamwork

Time management

Organizational skills

Attention to detail

English proficiency

Confidentiality

Multitasking

Ausbildung

High school diploma or GED

Healthcare experience

Insurance verification knowledge

Tools

Microsoft Office

Outlook

Excel

Word

Jobbeschreibung

Rotech Healthcare Inc. is seeking a detail-oriented Customer Service Representative for Home Healthcare Intake and Insurance Verification.

You will be the first contact for patients and referral sources, ensuring accurate intake, insurance qualification, and coordination of DME and respiratory services. The role requires experience in home healthcare or medical billing, with strong English communication and the ability to multitask in a fast-paced environment.