Home Health Scheduling & Care Coordination Pro

Compassus; Seattle (WA); On-site; USD 30,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Tuition reimbursement

Wellness programs

Flexible time off

Health benefits

Job summary

Compassus is seeking a Staffing Coordinator for on-site duties in Tukwila, WA. The role coordinates Home Health clinical staff schedules, triages calls, and ensures patient admissions align with agency timelines.

Responsibilities include scheduling visits, coordinating daily staff assignments, and collaborating with clinical supervisors to address staffing challenges. Strong customer service and healthcare environment experience preferred.

Qualifications

• 2 years demonstrated outstanding customer service experience.
• 6 months experience in a healthcare related environment.
• 1 year experience in staffing or related experience in a clinical setting or home services.
• 1 year experience in coordination or scheduling out-of-office staff.

Responsibilities

• Triages incoming calls on the Home Health queue, referral line and cell phones in a courteous and professional manner.
• Carries out non-clinical requests and refers clinical calls to the appropriate clinician or clinical supervisor in a timely and efficient manner.
• Schedules visits in the electronic scheduling system in an efficient and timely manner that maximizes continuity of care and clinical productivity.
• Coordinates clinical staff assignments daily, uses critical thinking to ensure each clinician has an appropriate schedule.
• Reassigns visits in case of sick calls, staff or patient requests.
• Consults with clinical supervisors as needed.
• Coordinates with clinical supervisors, Home Health Access, and other staffing areas when staffing challenges arise.
• Reviews visit requests that exceed orders and follows scheduling protocols.

Skills

Customer service

Scheduling coordination

Phone triage

Education

Bachelor's degree or equivalent

Medical terminology coursework

Job description

Compassus is seeking a Staffing Coordinator for on-site duties in Tukwila, WA. The role coordinates Home Health clinical staff schedules, triages calls, and ensures patient admissions align with agency timelines.

Responsibilities include scheduling visits, coordinating daily staff assignments, and collaborating with clinical supervisors to address staffing challenges. Strong customer service and healthcare environment experience preferred.