Home Health Scheduler Team Coordinator

Aveanna Healthcare, LLC; Sarasota (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) with match

Health, Dental and Vision Benefits for

Tuition Discounts and Reimbursement

PTO, Sick Time, and Paid Holidays

Job summary

Aveanna Healthcare in Florida is seeking a Team Coordinator Scheduler to support clinical operations and manage home health scheduling on a Monday–Friday onsite schedule.

The ideal candidate has scheduling experience in home health and familiarity with Homecare Home Base; strong Microsoft Office skills are required to provide daily analytics, documentation, and coordination with clinicians, clients and families.

Qualifications

• Proficient with Microsoft Office Suite.
• Customer service experience.
• Excellent written and verbal communication skills.

Responsibilities

• Greet and assist clients, employees, and general public when entering office providing excellent client and employee customer service
• Provide daily analytical support and validation through our EMR system (Homecare Homebase) per industry regulations
• Scheduling clinicians, notify physicians of care changes, perform pre-bill auditing
• Send patient instructions
• Verify receipt of proper documentation and follow up as necessary with clinicians, clients and families
• Manage office calls, correspondance and meetings
• Monitor office supply levels
• Provide customer support
• Support ongoing client and employee requests including staff scheduling, preparing client materials, administrative tasks and processing of client files in alignment of government/health care standards
• Work collaboratively with all branches and home office to ensure seamless coordination and service amongst our business and clinical delivery team
• Participate in staff meetings and meets regularly with branch management for individual supervision to meet performance objectives
• Comply with HIPAA and Data Privacy Practices and regulation

Skills

Customer service

Communication

Tools

Microsoft Office Suite

Homecare Homebase

Job description

Overview

Aveanna Healthcare has grown tremendously during the past year through a series of exciting acquisitions and we are currently looking for a Team Coordinator Scheduler to join our dynamic home health care team. The Team Coordinator Scheduler the clinical operations and management staff members.

Skilled Home Health Scheduling experience is needed.

Position Overview

Home Care Home Base experience is strongly preferred.

Hours

Monday - Friday 8:30am - 5:00pm onsite

Essential Job Functions

• Greet and assist clients, employees, and general public when entering office providing excellent client and employee customer service
• Provide daily analytical support and validation through our EMR system (Homecare Homebase) per industry regulations
• Daily activities can include but are not limited to:
  • Scheduling clinicians, notify physicians of care changes, perform pre-bill auditing
  • Send patient instructions
  • Verify receipt of proper documentation and follow up as necessary with clinicians, clients and families
  • Manage office calls, correspondance and meetings
  • Monitor office supply levels
  • Provide customer support
• Support ongoing client and employee requests including staff scheduling, preparing client materials, administrative tasks and processing of client files in alignment of government/health care standards
• Work collaboratively with all branches and home office to ensure seamless coordination and service amongst our business and clinical delivery team
• Participate in staff meetings and meets regularly with branch management for individual supervision to meet performance objectives
• Comply with HIPAA and Data Privacy Practices and regulation

Aveanna Healthcare Offers

• 401(k) with match
• Health, Dental and Vision Benefits for employees at 30+ hours
• Tuition Discounts and Reimbursement
• PTO, Sick Time, and Paid Holidays

Requirements

• Proficient with Microsoft Suite
• Customer service experience
• Excellent written and verbal communication skills

Preferred

• Prior scheduling Home Health scheduling experience
• Prior scheduling LTC experience
• Demonstrated proficiency in clinical assessments, documentation and compliance with policies and procedures