Home Health Scheduler & Care Coordination Specialist

Humana, Inc.; Roswell (GA); On-site; USD 40,000 - 52,000; Full time

Job summary

Humana, Inc. is seeking a Patient Services Coordinator to schedule visits and coordinate care with field staff, patients and physicians to ensure continuity of care and smooth office operations.

The role manages patient schedules, handles staff absences, maintains logs, supports weekly case conferences, and may include clinical tasks or on-call rotation as needed. Additional responsibilities include initiating infection control forms, coordinating lab reports, and assisting with patient

Qualifications

• Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.

Responsibilities

• Manages schedules for all patients and edits schedules when staff are unavailable.
• Initiates infection control forms and routes documents to HRD for upload.
• Back-up coverage during busy times including handling field staff calls and weekly case conferences.
• Maintains the hospitalization log and coordinates notes with staff across offices.
• Ensures supervisory visits are scheduled and coordinates add-ons and applicable orders.
• Runs scheduling reports and prepares weekly staff schedules for approval.

Skills

Communication

Home health experience

QI experience

Coding certification

Job description

Humana, Inc. is seeking a Patient Services Coordinator to schedule visits and coordinate care with field staff, patients and physicians to ensure continuity of care and smooth office operations.

The role manages patient schedules, handles staff absences, maintains logs, supports weekly case conferences, and may include clinical tasks or on-call rotation as needed. Additional responsibilities include initiating infection control forms, coordinating lab reports, and assisting with patient