Home Health Office Manager - Flexible Schedule & Growth

BrightStar Care; Waltham (MA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Referral Bonus

Weekly pay with Direct Deposit and Zay

Bonus based on performance

Company parties

Flexible schedule

Advancement opportunities

Profit sharing

Training & development

Job summary

BrightStar Care is seeking an Office Manager to oversee the daily administrative operations of our home care services in the Waltham area. The role emphasizes careful organization, team collaboration, and adherence to regulatory standards to ensure high-quality patient care and smooth office functioning.

The ideal candidate will be well-organized, detail-oriented, and a team player with 2–3 years of relevant experience, plus a bachelor's degree in a related field.

Qualifications

• 2-3 years of office management experience in a Home Care Agency (must-have)
• Bachelor’s degree in business administration, healthcare management, or related field (preferred)
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and scheduling software
• Excellent communication and interpersonal skills
• Ability to handle sensitive and confidential information with discretion
• Experience with payroll, billing, and HR functions is a plus

Responsibilities

• Oversee day-to-day office operations, ensuring efficiency and organization.
• Serve as a liaison between the administrative team, caregivers, and clients to ensure seamless communication.
• Manage incoming calls, scheduling, and billing processes to support staff and client needs.
• Maintain compliance with BrightStar Care policies, state regulations, and healthcare industry standards.
• Assist with recruiting, onboarding, and credentialing new employees.
• Track office supplies, vendor relationships, and inventory management.
• Respond promptly to client and staff inquiries, resolving issues effectively.
• Support business development efforts, including marketing and community outreach.
• Maintain confidential records, documentation, and employee files.

Skills

Strong organizational abilities

Multitasking abilities

Excellent communication skills

Education

Bachelor's degree in business administration or related field

Tools

Microsoft Office Suite

Scheduling software

Payroll software (HR/payroll systems)

Job description

BrightStar Care is seeking an Office Manager to oversee the daily administrative operations of our home care services in the Waltham area. The role emphasizes careful organization, team collaboration, and adherence to regulatory standards to ensure high-quality patient care and smooth office functioning.

The ideal candidate will be well-organized, detail-oriented, and a team player with 2–3 years of relevant experience, plus a bachelor's degree in a related field.