Office Manager In Home Healthcare

BrightStar Care; Waltham (MA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Referral Bonus

Weekly pay with Direct Deposit and Zay

Bonus based on performance

Company parties

Flexible schedule

Advancement opportunities

Profit sharing

Training & development

Job summary

BrightStar Care is seeking an Office Manager to oversee the daily administrative operations of our home care services in the Waltham area. The role emphasizes careful organization, team collaboration, and adherence to regulatory standards to ensure high-quality patient care and smooth office functioning.

The ideal candidate will be well-organized, detail-oriented, and a team player with 2–3 years of relevant experience, plus a bachelor's degree in a related field.

Qualifications

• 2-3 years of office management experience in a Home Care Agency (must-have)
• Bachelor’s degree in business administration, healthcare management, or related field (preferred)
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and scheduling software
• Excellent communication and interpersonal skills
• Ability to handle sensitive and confidential information with discretion
• Experience with payroll, billing, and HR functions is a plus

Responsibilities

• Oversee day-to-day office operations, ensuring efficiency and organization.
• Serve as a liaison between the administrative team, caregivers, and clients to ensure seamless communication.
• Manage incoming calls, scheduling, and billing processes to support staff and client needs.
• Maintain compliance with BrightStar Care policies, state regulations, and healthcare industry standards.
• Assist with recruiting, onboarding, and credentialing new employees.
• Track office supplies, vendor relationships, and inventory management.
• Respond promptly to client and staff inquiries, resolving issues effectively.
• Support business development efforts, including marketing and community outreach.
• Maintain confidential records, documentation, and employee files.

Skills

Strong organizational abilities

Multitasking abilities

Excellent communication skills

Education

Bachelor's degree in business administration or related field

Tools

Microsoft Office Suite

Scheduling software

Payroll software (HR/payroll systems)

Job description

Office Manager In Home Healthcare

Local Agency: Brightstar Care of Concord, Lexington and Woburn | Location: Waltham, MA | Position Type: Full Time | Req ID: 192581937

Benefits

• Referral Bonus
• Weekly pay with Direct Deposit and Early Access via ZayZoon
• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Profit sharing
• Training & development

Seeking Office Manager: Accelerate Your Career with BrightStar Care

As the Home Care Office Manager, you will play a crucial role in managing and overseeing the daily administrative operations of our home care services. The right candidate will be very well organized, detailed oriented and a team player. This operational leader will own the overall responsibility to ensure smooth office functioning, provide support to our care team, and enhance efficiency in client services. This role is essential in maintaining a high standard of care and compliance within our organization.

Come join the dedicated team at BrightStar Care of Concord, Lexington & Woburn a recognized leader in home health services, and help us provide exceptional care that makes a meaningful difference in the lives of our patients and their families.

Why BrightStar Care of Concord, Lexington and Woburn?

• Quality Driven: BrightStar Care is one of the top brands in Home Health care and recipient of the Enterprise Champion for Quality award, reflecting our commitment to the highest standards of care.
• Empowering Environment: We offer a supportive and collaborative work environment that encourages professional growth and development.
• Flexible Scheduling: Tailor your work schedule to meet your lifestyle needs with our flexible shift options.
• Rewarding Benefits: Enjoy rewards like performance bonuses, professional development opportunities, and wellness programs, designed to keep you at your best both professionally and personally.

Office Manager Job Responsibilities

• Oversee day-to-day office operations, ensuring efficiency and organization.
• Serve as a liaison between the administrative team, caregivers, and clients to ensure seamless communication.
• Manage incoming calls, scheduling, and billing processes to support staff and client needs.
• Maintain compliance with BrightStar Care policies, state regulations, and healthcare industry standards.
• Assist with recruiting, onboarding, and credentialing new employees.
• Track office supplies, vendor relationships, and inventory management.
• Respond promptly to client and staff inquiries, resolving issues effectively.
• Support business development efforts, including marketing and community outreach.
• Maintain confidential records, documentation, and employee files.

Office Manager Qualification and Requirements

• 2-3 years of experience in office management experience in Home Care Agency (must-have)
• Bachelor’s degree in business administration, healthcare management, or a related field (preferred).
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and scheduling software.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive and confidential information with discretion.
• Experience with payroll, billing, and HR functions is a plus.

At BrightStar Care, we recognize the hard work and dedication of our staff and provide them with the resources and support they need to succeed. We are passionate about patient care and value the knowledge and skills that you can bring to our team. Embrace the opportunity to grow professionally and make a lasting impact at BrightStar Care!

© 2026 BrightStar Care®. All rights reserved.

Each BrightStar Care® franchise office is independently owned and operated and is an equal opportunity employer. Services may vary by location in compliance with state licensing requirements.