Home Health Medical Records Coordinator

PruittHealth; New Bern (NC); Hybrid; USD 36,000 - 54,000; Full time

Job summary

PruittHealth is seeking a Medical Records Specialist Home Health to track, manage, and maintain physician orders and related documentation to ensure timely completion and compliant billing for our home health patients. This role requires strong knowledge of medical terminology and EMR systems, with experience in medical records, revenue cycle, or clinical documentation supported by a healthcare setting.

You will collaborate with clinical and billing teams to resolve documentation delays and

Qualifications

• High School diploma or equivalent.
• Two years' experience in medical records, revenue cycle, or clinical documentation support within a home health or healthcare setting preferred.
• Knowledge of medical terminology and physician order requirements.

Responsibilities

• Tracks all physician orders including new, revised, and verbal orders from initiation through signed return.
• Maintains an accurate and up to date orders tracking log to monitor outstanding, pending, and completed orders.
• Follows up with physician offices to obtain timely signatures in accordance with regulatory, accreditation, and payer requirements.
• Reviews orders for completeness, accuracy, and proper authentication prior to indexing in the electronic medical record.
• Ensures orders are appropriately signed, dated, and filed to support billing, audits, and reimbursement.
• Accurately indexes and routes finalized orders within the electronic medical record per Agency procedures.
• Monitors outstanding orders and prioritizes follow up based on billing and compliance risk.
• Provides reports and updates to leadership regarding outstanding orders, turnaround times, and trends.
• Assists with audits, ADRs, and payer documentation requests by retrieving complete and compliant records.
• Maintains complete confidentiality with personnel, patient, and financial information to which you are privileged.
• Supports the Agency's customer service reputation by promoting and maintaining a responsive, knowledgeable, and professional approach to all internal and external contacts.
• Performs other duties as assigned.

Skills

Medical terminology

EMR systems

Education

High School diploma or equivalent

Job description

PruittHealth is seeking a Medical Records Specialist Home Health to track, manage, and maintain physician orders and related documentation to ensure timely completion and compliant billing for our home health patients. This role requires strong knowledge of medical terminology and EMR systems, with experience in medical records, revenue cycle, or clinical documentation supported by a healthcare setting.

You will collaborate with clinical and billing teams to resolve documentation delays and