Care Benefits & Eligibility Coordinator

Phoenix Home Care and Hospice; Springfield (MO); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health benefits including majorMedical

Vision

Dental

401K options

Spousal and family insurance

PTO

Job summary

Phoenix Home Care and Hospice is seeking an organized intake/administrative professional to verify insurance, manage incoming referrals, and coordinate with the Intake team and Operations for uninterrupted home health services.

The role requires strong computer skills, data entry ability, and prior customer service experience. You will support a Monday–Friday schedule and contribute to a compassionate, patient-centered team.

Qualifications

• Strong computer proficiency.
• Experience with submitting Insurance Authorizations preferred.
• Data entry experience.
• Must be self-motivated.
• Past customer service experience.
• Experience in an office/professional setting.
• Ability to work independently as well as in a team.
• Ability to multitask and stay organized.
• Ability to communicate effectively and professionally with internal and external customers.
• Experience with Home Health authorization or billing preferred but not required.

Responsibilities

• Verify insurance and benefit eligibility for patients going on home health services.
• Manage workflow of incoming referral paperwork.
• Establish good lines of communication with the Intake team and Operations.
• Manage calendar to avoid interruptions in Home Health services.
• Other duties as assigned.

Skills

Data entry

Customer service

Communication

Computer proficiency

Multitasking

Job description

Phoenix Home Care and Hospice is seeking an organized intake/administrative professional to verify insurance, manage incoming referrals, and coordinate with the Intake team and Operations for uninterrupted home health services.

The role requires strong computer skills, data entry ability, and prior customer service experience. You will support a Monday–Friday schedule and contribute to a compassionate, patient-centered team.