Home Health Intake Navigator: Make an Impact

BrightSpring Health Services; Murfreesboro (TN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical & dental benefits

Disability coverage

Life insurance

Paid time off

401(k) plan

Flexible Spending Account

Employee Assistance Program

Vendor discounts

Job summary

Adoration Health, an affiliate of BrightSpring Health Services, is seeking Home Health Intake Coordinators to support patients from referral through admission. You will oversee patient education, plan of care initiation, and coordination with multiple providers to ensure timely home health services.

The role requires RN or LPN licensure, at least two years in healthcare, and knowledge of insurance reimbursement guidelines.

Qualifications

• Registered Nurse or Licensed Practical Nurse with current licensure to practice in state of operation.
• 2 years healthcare experience, home health experience preferred.
• Working knowledge of insurance reimbursement guidelines.

Responsibilities

• Complete the intake process from initial referral contact to home care admission
• Provide direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers
• Utilize clinical knowledge to triage incoming referrals to determine necessity of timeline initiation of care
• Communicate directly with patients and families to ensure acceptance of services and coordinate the insurance verification and authorization processes
• Document pertinent information regarding the patient's demographics, medical condition, medications and treatments, and service being requested
• Communicate home care criteria to referral sources and serve as a resource for home care criteria and alternatives to internal and external customers
• Ensure face-to-face visit has been arranged if needed
• Report problems of a clinical nature to the Director of Clinical Operations or Clinical Supervisor as appropriate
• Establish and maintain positive working relationships with current and potential referral sources
• Ensure compliance with all state and federal legal and regulatory requirements
• Additional responsibilities as assigned

Skills

Registered Nurse or Licensed Practical

2 years healthcare experience

Insurance reimbursement guidelines

Job description

Adoration Health, an affiliate of BrightSpring Health Services, is seeking Home Health Intake Coordinators to support patients from referral through admission. You will oversee patient education, plan of care initiation, and coordination with multiple providers to ensure timely home health services.

The role requires RN or LPN licensure, at least two years in healthcare, and knowledge of insurance reimbursement guidelines.